Aggregates user feedback daily from Zendesk, Intercom, Slack, Twitter, App Store, Play Store, and surveys. AI clusters issues, detects UX problems, maps them to product screens, and delivers a prioritised weekly digest to the design team.
Every day at 6 am
Run Daily Feedback Collection
Scenario · Multi-source orchestration
Orchestrate multi-source pull
Tickets · Support inbox
Export support tickets
Conversations · User messages
Export user conversations
Messages · Feedback channels
Pull feedback channel messages
Search · Brand mentions
Collect brand mentions
Scraper · App Store & Google Play
Scrape App Store & Play Store reviews
Responses · In-app surveys
Pull in-app survey responses
API · Data normalization
Normalize raw feedback to unified schema
Database · Feedback storage
Store normalized feedback
API · Feedback clustering
Cluster similar feedback
API · UX vs bug detection
Detect UX problems vs bugs
API · Feature request detection
Detect feature requests & opportunities
API · Screen-level mapping
Map issues to product screens
Analytics · Usage validation
Cross-reference with usage data
API · Priority scoring
Generate priority-ranked issue list
Message · Critical alert
Send critical issue alert
Issue · Auto-create ticket
Auto-create urgent UX issue ticket
API · Report generation
Generate weekly digest report
Database · Research archive
Save digest to research database
Message · Weekly distribution
Distribute weekly digest
Design Lead
Review and validate priorities
Backlog · Sprint planning
Add validated issues to sprint backlog
Aggregates user feedback daily from Zendesk, Intercom, Slack, Twitter, App Store, Play Store, and surveys. AI clusters issues, detects UX problems, maps them to product screens, and delivers a prioritised weekly digest to the design team.